Privacy Policy

Last updated: May 20, 2025

Raúl Emmanuel Santos González, with address at Montecito 38, Floor 37, Office 35 WTC, Col. Nápoles, Mexico City, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties, its regulations, and national and international guidelines and standards on Personal Data Protection, and in strict adherence to the principles established by the Law and the duties of security and confidentiality, applies appropriate physical, administrative, and technological security measures throughout the entire processing and life cycle of your personal data, under the terms of this Privacy Notice:

This Privacy Notice is made available to data subjects through the website sailawayconsulting.com (hereinafter referred to as the “Website”).

1. Personal Data:

In order to provide our visitors and clients with information, consultations, training (courses, seminars, and events), educational and commercial information, professional advice, and services, we may request the following personal data:

Clients: Full name, image or photograph, tax ID (RFC), signature, official ID with photograph, landline and/or mobile phone numbers, fax, email, address – postal code, state, country, city or municipality, neighborhood, locality, cross streets, street name, exterior and interior number – and billing address – same details –, bank account summary, and tax information. If applicable, company you work for, job title, articles of incorporation of the company, power of attorney of the legal representative registered with the Public Registry of Property and Commerce, the company’s phone numbers and emails, billing details, bank account data, and any information and/or documents necessary for tracking contractual/commercial matters. Image and voice captured via electronic means, i.e., videoconferencing, telepresence, and video calls.

Documentation (copies): Official ID with photo, articles of incorporation, power of attorney of the legal representative, tax ID certificate (RFC), and proof of address.

Suppliers, Prospective Suppliers, and Service Providers: Full name, photograph, tax information, bank account summary, signature, advanced electronic signature, email, landline and mobile phone numbers, fax, address – postal code, state, country, city or municipality, neighborhood, locality, cross streets, street name, exterior and interior number –, CURP, RFC; company they work for, job title, articles of incorporation, power of attorney, phone, fax, email addresses, company address – same details –, billing data (corporate name, RFC, electronic invoice, bank details, bank name, account number, CLABE, SWIFT, ABBA – in case of international transfers). Image and voice captured via electronic means such as videoconferencing, telepresence, and video calls.

Documentation (copies): Official ID with photo, tax ID certificate (RFC), bank statements, and proof of address.

Event and/or training participants: Full name, gender, email address, landline and mobile phone numbers. Image and voice captured via electronic means such as videoconferencing, telepresence, video calls, online seminars, training, and/or courses.

Website visitors: Full name, company name, job title, email address, phone number, country, state, city, and visitor IP address. Image and voice captured via electronic means as described above.

Physical office visitors: Name, official ID with photograph, company of employment, person being visited, image captured via security surveillance systems. Image and voice captured via electronic means such as videoconferencing, telepresence, video calls.

Social media interactions (Facebook or Twitter): We only collect the username or contact name of individuals who interact with us through these platforms. We may access your profile picture, but do not store or use it for any other purpose.

– Primary purpose: To contact you for sending quotes, educational content, organizing, acquiring, and delivering courses, training, and seminars; to request information; and in general to provide our services.

– Security purpose: You may be recorded by surveillance systems within our facilities and the immediate surrounding perimeter.

– COVID-19 contingency: In adherence to health recommendations by the Federal Government regarding social distancing, interactions with clients will be carried out via the electronic means described above.

– Session recordings: Only upon request or express agreement by the client will sessions be recorded for future consultation. As a general rule, communications are not recorded or stored.

2. Financial and Sensitive Data:

The financial data we request in the context of providing our services include:

RFC
Address and tax data

Unless required by the nature of our services, we do not request sensitive personal data from our clients.

3. Purpose of Data Processing:

The following are the purposes for which we process your personal data:

Primary purposes:

Registration
Contact
Physical and perimeter security
Provision of services and fulfillment of contractual obligations, including billing and payments
Communication via electronic means: social media, messaging apps, email, videoconferencing, telepresence, video calls, and online seminars

If you voluntarily subscribe to our automated newsletter or promotions service, this purpose is also considered primary.

If you do not wish your data to be processed for any of the purposes described above, you may object at any time by emailing: privacidad@sailaway.mx

4. Data Transfers:

We inform our clients that we do not transfer your personal data except when expressly required or authorized by law or by order of a competent authority.

5. Means and Procedure for Exercising ARCO Rights:

You may limit or object to the use or disclosure of your data, or revoke your consent, by contacting us at: privacidad@sailaway.mx

To exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition), please send your request to: privacidad@sailaway.mx

Your ARCO request must include:

Full name
Simple or digital copy of an official ID (e.g., voter ID, passport, professional license)
If acting on behalf of a minor: birth certificate or document proving legal guardianship.
If acting on behalf of another adult: power of attorney granting legal representation
A brief description of your request (e.g., access, correction, cancellation, opposition, or revocation of consent)
To rectify your name: include supporting document if it differs from the presented ID

The response period is 20 business days based on the official calendar published in the Diario Oficial de la Federación.

Responses will be sent through the same channel as the request (i.e., email).

If you do not receive a response or if it is unsatisfactory, you have 15 business days to contact INAI to initiate a rights protection procedure.

6. Changes to the Privacy Notice:

Changes to this Privacy Notice will be communicated via email, directly at our facilities, or through this website and social media channels.

7. Cookies and Web Beacons:

This website does not use cookies or web beacons that collect personal data.